Unable to connect via ftp - wrong password error

Hello friends.

I installed the panel today and am currently trying to ftp in to the server. I set up the domain and edited ftp password. Saved the settings.
I know I used correct password yet I am getting the error. When trying to connect to my server via ftp client I get the following:

Status:	Connecting to 74.21x.xxx.xxx:21...
Status:	Connection established, waiting for welcome message...
Status:	Initializing TLS...
Status:	TLS connection established.
Command:	USER myserver_kingofthehill
Response:	331 Please specify the password.
Command:	PASS ****************
Response:	530 Login incorrect.
Error:	Critical error: Could not connect to server

The server is Debian 11 and it is a fresh install of the panel. I tried to disable the firewall - still unable to use the FTP.
Does anybody have any ideas on how to fix this issue?

Thank you a lot!

additional ftp account? you can login with your user aswell.

if additional, username doesnt make sense - it is username_whateveryouenter - but this may be due to redaction

I redacted actual user name for privacy

I tried the main user name and password just now. Still getting that “wrong password” error. I know the password is correct because I copy/paste it.

should work out of the box. Check your vsftpd log in /var/log

@ScIT My apologies, it was my mistake. I did not copy the username completely, somehow managed to do it twice. I just re-tried to connect and was able to successfully connect so we can close this request.

Cheers!

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.