Unable to receive emails from GMAIL

My Ip is not blocked any where; But I could not recived Gmail.

But my exim4 logs say this as under:
by using this Commond : tail /var/log/exim4/mainlog
(Result as under):
2024-06-10 07:11:56 1sGDAt-000GKR-I3 Message is frozen
2024-06-10 07:11:56 1sFwnB-0000W7-Rw Message is frozen
2024-06-10 07:11:56 1sFwlT-000Ds8-1n Message is frozen
2024-06-10 07:11:56 End queue run: pid=211628
2024-06-10 07:14:12 H=mail-qt1-f179.google.com [209.85.160.179] X=TLS1.3:ECDHE_S ECP256R1__RSA_PSS_RSAE_SHA256__AES_128_GCM:128 CV=no SNI=mail.hcp.##########.com F=######@gmail.com rejected RCPT <a##in@hcp.#######.com>: Rejected beca use 209.85.160.179 is in a black list at zen.spamhaus.org
2024-06-10 07:41:56 Start queue run: pid=223970
2024-06-10 07:41:56 1sGDAt-000GKR-I3 Message is frozen
2024-06-10 07:41:56 1sFwnB-0000W7-Rw Message is frozen
2024-06-10 07:41:56 1sFwlT-000Ds8-1n Message is frozen
2024-06-10 07:41:56 End queue run: pid=223970"


See also this:
And spamhuse blocklist tester is saying this as in this pic as under:


I don’t know, what is the issue and why?

Kindly provide support.

The issue is that you are using a public dns resolver like 1.1.1.1, 9.9.9.9, etc. and that public dns resolver is not allowed by spamhaus. Use your own dns resolver, use a public dns resolver not blocked yet by Spamhaus like 76.76.2.0 from ControlD or follow these instructions to create a free data query Spamhaus account.

1 Like

Sir, Thanks for your support & guides…

Here is some updates like after exim4 configured through your provided guide, The results are as under in these screenshots:

But gmails are not receiving yet…

DQS verification Test’s results is here as under in this screenshot:

But gmails are not receiving yet.

One more data from exim4 logs is as under:

root@hcp:~# tail /var/log/exim4/mainlog
2024-06-10 15:03:06 1sGbOi-0019pC-9o H=gmail-smtp-in.l.google.com [64.233.170.27                                                ] TLS error on connection (recv): The specified session has been invalidated for                                                 some reason.
2024-06-10 15:03:08 1sGbOi-0019pC-9o H=alt1.gmail-smtp-in.l.google.com [173.194.                                                202.26]: SMTP error from remote mail server after pipelined end of data: 421-4.7                                                .23 [##########] The IP address sending this message does not have a PTR\n421-4                                                .7.23 record, or the corresponding forward DNS entry does not match the\n421-4.7                                                .23 sending IP. To protect our users from spam, mail has been\n421-4.7.23 tempor                                                arily rate limited. To learn more about IP address requirement\n421-4.7.23 s for                                                 sending to Gmail, visit\n421-4.7.23  https://support.google.com/a?p=sender-guid                                                elines-ip\n421-4.7.23 To learn more about Gmail requirements for bulk senders, v                                                isit\n421 4.7.23  https://support.google.com/a?p=sender-guidelines. 98e67ed59e1d                                                1-2c2d0e296ecsi3587832a91.6 - gsmtp
2024-06-10 15:03:08 1sGbOi-0019pC-9o H=alt1.gmail-smtp-in.l.google.com [173.194.                                                202.26] TLS error on connection (recv): The TLS connection was non-properly term                                                inated.
2024-06-10 15:03:08 1sGbOi-0019pC-9o H=alt1.gmail-smtp-in.l.google.com [173.194.                                                202.26] TLS error on connection (recv): The specified session has been invalidat                                                ed for some reason.
2024-06-10 15:03:10 1sGbOi-0019pC-9o H=alt2.gmail-smtp-in.l.google.com [142.250.                                                141.26]: SMTP error from remote mail server after pipelined end of data: 421-4.7                                                .23 [##########] The IP address sending this message does not have a PTR\n421-4                                                .7.23 record, or the corresponding forward DNS entry does not match the\n421-4.7                                                .23 sending IP. To protect our users from spam, mail has been\n421-4.7.23 tempor                                                arily rate limited. To learn more about IP address requirement\n421-4.7.23 s for                                                 sending to Gmail, visit\n421-4.7.23  https://support.google.com/a?p=sender-guid                                                elines-ip\n421-4.7.23 To learn more about Gmail requirements for bulk senders, v                                                isit\n421 4.7.23  https://support.google.com/a?p=sender-guidelines. d9443c01a733                                                6-1f719b65027si9580415ad.23 - gsmtp
2024-06-10 15:03:10 1sGbOi-0019pC-9o H=alt2.gmail-smtp-in.l.google.com [142.250.                                                141.26] TLS error on connection (recv): The TLS connection was non-properly term                                                inated.
2024-06-10 15:03:10 1sGbOi-0019pC-9o H=alt2.gmail-smtp-in.l.google.com [142.250.                                                141.26] TLS error on connection (recv): The specified session has been invalidat                                                ed for some reason.
2024-06-10 15:03:12 1sGbOi-0019pC-9o H=alt3.gmail-smtp-in.l.google.com [142.250.                                                115.26] TLS error on connection (recv): The TLS connection was non-properly term                                                inated.
2024-06-10 15:03:12 1sGbOi-0019pC-9o => d#########@gmail.com <a####n@hcp.#########.com> R=dnslookup T=remote_forwarded_smtp H=alt3.gmail-smtp-in.l.google.com [1                                                42.250.115.26] X=TLS1.3:ECDHE_X25519__ECDSA_SECP256R1_SHA256__AES_256_GCM:256 CV                                                =yes K C="250 2.0.0 OK 46e09a7af769-6f95d2e63c7si2070891a34.152 - gsmtp"
2024-06-10 15:03:12 1sGbOi-0019pC-9o Completed

Kindly support, Thanks in advance

Could you please show the log for a new mail sent by gmail?

Those messages say that as you have not configured a PTR record for your server’s ip, gmail is rate limiting the avality to send mails to gmail from your mail server but the mail was finally sent.

2 Likes

Big Thanks for your support Boss!,

this is resolved after rebooting server.

Thanks

1 Like