Hello, it is impossible to download files in the file manager, I read the previous topics, but my version is updated to the latest, there are no errors, the rights are correct. What else should I do to fix this? Thank you
root@hestia:~# ls -l /etc/ssh//sshd_config
-rw-r--r-- 1 root root 3404 Sep 3 16:24 /etc/ssh//sshd_config
Hello @bestperson,
I don’t know what is going on but, could you please show the output of these three commands?
grep 'Subsystem' /etc/ssh/sshd_config
grep -A5 'Hestia SFTP' /etc/ssh/sshd_config
namei -mo /home/*/web/opensource.angellive.ru/public_html/wp-content/
Cheers,
sahsanu
root@hestia:~# grep 'Subsystem' /etc/ssh/sshd_config
Subsystem sftp internal-sftp
root@hestia:~# grep -A5 'Hestia SFTP' /etc/ssh/sshd_config
# Hestia SFTP Chroot
Match User sftp_dummy99,admin,mAggAjReebrj8T7
ChrootDirectory %h
X11Forwarding no
AllowTCPForwarding no
ForceCommand internal-sftp
root@hestia:~# namei -mo /home/*/web/opensource.angellive.ru/public_html/wp-content/
f: /home/mAggAjReebrj8T7/web/opensource.angellive.ru/public_html/wp-content/
drwxr-xr-x root root /
drwxr-xr-x root root home
drwxr-x--x root root mAggAjReebrj8T7
drwxr-x--x root mAggAjReebrj8T7 web
dr-xr-x--x mAggAjReebrj8T7 mAggAjReebrj8T7 opensource.angellive.ru
drwxr-x--x mAggAjReebrj8T7 www-data public_html
drwxr-xr-x mAggAjReebrj8T7 mAggAjReebrj8T7 wp-content
root@hestia:~#
Could it be affected by the fact that when installing Hestia it was like this?
wget https://raw.githubusercontent.com/hestiacp/hestiacp/release/install/hst-install.sh && sudo bash hst-install.sh --apache no --phpfpm yes --multiphp no --vsftpd no --proftpd no --named no --mysql yes --mysql-classic no --postgresql no --exim no --dovecot no --sieve no --clamav no --spamassassin no --iptables yes --fail2ban yes --quota no --api no --interactive yes
According the error wp-content/db.php doesn’t exists or has the wrong permissions…
Yeah, I took over querymonitor. Thank you, I’ll think about how to return it)
In general, the problem was solved on this site, I deleted the querymonitor and there is no db.php file either, but now the loading occurs without errors
ls /home/*/web/opensource.angellive.ru/public_html/wp-content/
aiowps_backups index.php logs object-cache.php themes upgrade-temp-backup wp-cloudflare-super-page-cache
cache languages mu-plugins plugins upgrade uploads wphb-logs
On the same server (panel), there is another site, it is downloaded in parts, first wp-content, then everything else. At the same time, as I now see, db.php is not on other sites, and this does not prevent them from being downloaded. With this, I don’t understand at all what’s wrong with the rights, but it works in parts. In connection with the question, if you re-create the site in the panel and move files to it, will the rights be restored? Thank you
f: /home/*/home/mAggAjReebrj8T7/web/handmadeflowers.angellive.ru/public_html/wp-content
drwxr-xr-x root root /
drwxr-xr-x root root home
* - No such file or directory
Try…
Still, this is a panel or script error. This story is very long ago, the video clearly shows that the download does not occur, but the process goes on after the error, while the creation of the archive as seen after the error appears on the server. This is the largest site. I may not be completely right, but this happens on any installation of the panel from scratch.
Video
Check Hestia nginx log file to see what is the error but looks like a timeout.
The log file you should check is /var/log/hestia/nginx-error.log
Thank you, I applied it above at the very beginning, and as I can see, little has changed, if the time is right, and it should be so, then these are much earlier than I did in the video
2023/09/13 01:44:48 [error] 667#0: *340 FastCGI sent in stderr: "PHP message: PHP Warning: Array to string conversion in /usr/local/hestia/web/src/app/System/HestiaApp.php on line 30" while reading response header from upstream, client: 172.71.250.73, server: _, request: "POST /add/webapp/?app=WordPress&domain=angellive.ru HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "hestia.angellive.ru:2083", referrer: "https://hestia.angellive.ru:2083/add/webapp/?app=WordPress&domain=angellive.ru"
2023/09/13 02:49:28 [error] 667#0: *5 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught League\Flysystem\FileNotFoundException: File not found at path: web/quantumtransition.angellive.ru/public_html/wp-content/db.php in /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php:390
Stack trace:
#0 /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php(329): League\Flysystem\Filesystem->assertPresent()
#1 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(68): League\Flysystem\Filesystem->getSize()
#2 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(128): Filegator\Services\Storage\Filesystem->isDir()
#3 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(74): Filegator\Services\Storage\Filesystem->readStream()
#4 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(65): Filegator\Services\Archiver\Adapters\ZipArchiver->addFileFromStorage()
#5 /usr/local/hestia/web/fm/backend/Controllers/DownloadController.php(130): Filegator\Services\Archiver\Adapters\Zip" while reading response header from upstream, client: 162.158.95.186, server: _, request: "POST /fm/?r=/batchdownload HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "hestia.angellive.ru:2083", referrer: "https://hestia.angellive.ru:2083/fm/"
2023/09/13 02:49:37 [error] 667#0: *5 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught League\Flysystem\FileNotFoundException: File not found at path: web/quantumtransition.angellive.ru/public_html/wp-content/db.php in /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php:390
Stack trace:
#0 /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php(329): League\Flysystem\Filesystem->assertPresent()
#1 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(68): League\Flysystem\Filesystem->getSize()
#2 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(128): Filegator\Services\Storage\Filesystem->isDir()
#3 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(74): Filegator\Services\Storage\Filesystem->readStream()
#4 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(65): Filegator\Services\Archiver\Adapters\ZipArchiver->addFileFromStorage()
#5 /usr/local/hestia/web/fm/backend/Controllers/DownloadController.php(130): Filegator\Services\Archiver\Adapters\Zip" while reading response header from upstream, client: 162.158.95.186, server: _, request: "POST /fm/?r=/batchdownload HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "hestia.angellive.ru:2083", referrer: "https://hestia.angellive.ru:2083/fm/"
2023/09/13 02:49:48 [error] 667#0: *5 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught League\Flysystem\FileNotFoundException: File not found at path: web/quantumtransition.angellive.ru/public_html/wp-content/db.php in /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php:390
Stack trace:
#0 /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php(329): League\Flysystem\Filesystem->assertPresent()
#1 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(68): League\Flysystem\Filesystem->getSize()
#2 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(128): Filegator\Services\Storage\Filesystem->isDir()
#3 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(74): Filegator\Services\Storage\Filesystem->readStream()
#4 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(65): Filegator\Services\Archiver\Adapters\ZipArchiver->addFileFromStorage()
#5 /usr/local/hestia/web/fm/backend/Controllers/FileController.php(125): Filegator\Services\Archiver\Adapters\ZipArch" while reading response header from upstream, client: 162.158.95.186, server: _, request: "POST /fm/?r=/zipitems HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "hestia.angellive.ru:2083", referrer: "https://hestia.angellive.ru:2083/fm/"
2023/09/13 02:52:35 [error] 667#0: *54 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught League\Flysystem\FileNotFoundException: File not found at path: web/quantumtransition.angellive.ru/public_html/wp-content/db.php in /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php:390
Stack trace:
#0 /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php(329): League\Flysystem\Filesystem->assertPresent()
#1 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(68): League\Flysystem\Filesystem->getSize()
#2 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(128): Filegator\Services\Storage\Filesystem->isDir()
#3 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(74): Filegator\Services\Storage\Filesystem->readStream()
#4 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(65): Filegator\Services\Archiver\Adapters\ZipArchiver->addFileFromStorage()
#5 /usr/local/hestia/web/fm/backend/Controllers/DownloadController.php(130): Filegator\Services\Archiver\Adapters\Zip" while reading response header from upstream, client: 162.158.95.185, server: _, request: "POST /fm/?r=/batchdownload HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "hestia.angellive.ru:2083", referrer: "https://hestia.angellive.ru:2083/fm/"
2023/09/13 14:58:15 [error] 667#0: *173 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught League\Flysystem\FileNotFoundException: File not found at path: web/opensource.angellive.ru/public_html/wp-content/db.php in /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php:390
Stack trace:
#0 /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php(329): League\Flysystem\Filesystem->assertPresent()
#1 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(68): League\Flysystem\Filesystem->getSize()
#2 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(128): Filegator\Services\Storage\Filesystem->isDir()
#3 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(74): Filegator\Services\Storage\Filesystem->readStream()
#4 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(65): Filegator\Services\Archiver\Adapters\ZipArchiver->addFileFromStorage()
#5 /usr/local/hestia/web/fm/backend/Controllers/DownloadController.php(130): Filegator\Services\Archiver\Adapters\ZipArchive" while reading response header from upstream, client: 162.158.111.186, server: _, request: "POST /fm/?r=/batchdownload HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "hestia.angellive.ru:2083", referrer: "https://hestia.angellive.ru:2083/fm/"
2023/09/13 16:31:54 [error] 667#0: *235 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught League\Flysystem\FileNotFoundException: File not found at path: web/opensource.angellive.ru/public_html/wp-content/db.php in /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php:390
Stack trace:
#0 /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php(329): League\Flysystem\Filesystem->assertPresent()
#1 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(68): League\Flysystem\Filesystem->getSize()
#2 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(128): Filegator\Services\Storage\Filesystem->isDir()
#3 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(74): Filegator\Services\Storage\Filesystem->readStream()
#4 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(65): Filegator\Services\Archiver\Adapters\ZipArchiver->addFileFromStorage()
#5 /usr/local/hestia/web/fm/backend/Controllers/DownloadController.php(130): Filegator\Services\Archiver\Adapters\ZipArchive" while reading response header from upstream, client: 162.158.95.57, server: _, request: "POST /fm/?r=/batchdownload HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "hestia.angellive.ru:2083", referrer: "https://hestia.angellive.ru:2083/fm/"
2023/09/13 21:40:10 [error] 672#0: *29 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught League\Flysystem\FileNotFoundException: File not found at path: web/opensource.angellive.ru/public_html/wp-content/db.php in /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php:390
Stack trace:
#0 /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php(329): League\Flysystem\Filesystem->assertPresent()
#1 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(68): League\Flysystem\Filesystem->getSize()
#2 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(128): Filegator\Services\Storage\Filesystem->isDir()
#3 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(74): Filegator\Services\Storage\Filesystem->readStream()
#4 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(65): Filegator\Services\Archiver\Adapters\ZipArchiver->addFileFromStorage()
#5 /usr/local/hestia/web/fm/backend/Controllers/DownloadController.php(130): Filegator\Services\Archiver\Adapters\ZipArchive" while reading response header from upstream, client: 162.158.86.233, server: _, request: "POST /fm/?r=/batchdownload HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "hestia.angellive.ru:2083", referrer: "https://hestia.angellive.ru:2083/fm/"
2023/09/14 01:49:39 [error] 672#0: *60 open() "/usr/local/hestia/web/sitemap.xml" failed (2: No such file or directory), client: 152.32.159.177, server: _, request: "GET /sitemap.xml HTTP/1.1", host: "188.225.82.242:2083"
2023/09/14 03:26:29 [error] 672#0: *77 open() "/usr/local/hestia/web/image/lgbg.jpg" failed (2: No such file or directory), client: 78.11.84.52, server: _, request: "GET /image/lgbg.jpg HTTP/1.1", host: "188.225.82.242:2083"
2023/09/14 03:26:30 [error] 672#0: *79 open() "/usr/local/hestia/web/skin/default_1/images/logo.png" failed (2: No such file or directory), client: 78.11.84.52, server: _, request: "GET /skin/default_1/images/logo.png HTTP/1.1", host: "188.225.82.242:2083"
2023/09/14 03:26:31 [error] 672#0: *86 open() "/usr/local/hestia/web/login.rsp" failed (2: No such file or directory), client: 78.11.84.52, server: _, request: "GET /login.rsp HTTP/1.1", host: "188.225.82.242:2083"
2023/09/15 07:27:50 [error] 67321#0: *1 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught League\Flysystem\FileNotFoundException: File not found at path: web/opensource.angellive.ru/public_html/wp-content/db.php in /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php:390
Stack trace:
#0 /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php(329): League\Flysystem\Filesystem->assertPresent()
#1 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(68): League\Flysystem\Filesystem->getSize()
#2 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(128): Filegator\Services\Storage\Filesystem->isDir()
#3 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(74): Filegator\Services\Storage\Filesystem->readStream()
#4 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(65): Filegator\Services\Archiver\Adapters\ZipArchiver->addFileFromStorage()
#5 /usr/local/hestia/web/fm/backend/Controllers/DownloadController.php(130): Filegator\Services\Archiver\Adapters\ZipArchive" while reading response header from upstream, client: 162.158.95.139, server: _, request: "POST /fm/?r=/batchdownload HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "hestia.angellive.ru:2083", referrer: "https://hestia.angellive.ru:2083/fm/"
2023/09/15 07:36:05 [error] 67321#0: *60 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught League\Flysystem\FileNotFoundException: File not found at path: web/opensource.angellive.ru/public_html/wp-content/db.php in /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php:390
Stack trace:
#0 /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php(329): League\Flysystem\Filesystem->assertPresent()
#1 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(68): League\Flysystem\Filesystem->getSize()
#2 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(128): Filegator\Services\Storage\Filesystem->isDir()
#3 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(74): Filegator\Services\Storage\Filesystem->readStream()
#4 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(65): Filegator\Services\Archiver\Adapters\ZipArchiver->addFileFromStorage()
#5 /usr/local/hestia/web/fm/backend/Controllers/DownloadController.php(130): Filegator\Services\Archiver\Adapters\ZipArchive" while reading response header from upstream, client: 162.158.87.185, server: _, request: "POST /fm/?r=/batchdownload HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "hestia.angellive.ru:2083", referrer: "https://hestia.angellive.ru:2083/fm/"
2023/09/15 07:38:39 [error] 67321#0: *80 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught League\Flysystem\FileNotFoundException: File not found at path: web/opensource.angellive.ru/public_html/wp-content/db.php in /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php:390
Stack trace:
#0 /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php(329): League\Flysystem\Filesystem->assertPresent()
#1 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(68): League\Flysystem\Filesystem->getSize()
#2 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(128): Filegator\Services\Storage\Filesystem->isDir()
#3 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(74): Filegator\Services\Storage\Filesystem->readStream()
#4 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(65): Filegator\Services\Archiver\Adapters\ZipArchiver->addFileFromStorage()
#5 /usr/local/hestia/web/fm/backend/Controllers/DownloadController.php(130): Filegator\Services\Archiver\Adapters\ZipArchive" while reading response header from upstream, client: 162.158.87.185, server: _, request: "POST /fm/?r=/batchdownload HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "hestia.angellive.ru:2083", referrer: "https://hestia.angellive.ru:2083/fm/"
2023/09/15 11:36:42 [error] 67321#0: *180 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught League\Flysystem\FileNotFoundException: File not found at path: web/opensource.angellive.ru/public_html/wp-content/db.php in /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php:390
Stack trace:
#0 /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php(329): League\Flysystem\Filesystem->assertPresent()
#1 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(68): League\Flysystem\Filesystem->getSize()
#2 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(128): Filegator\Services\Storage\Filesystem->isDir()
#3 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(74): Filegator\Services\Storage\Filesystem->readStream()
#4 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(65): Filegator\Services\Archiver\Adapters\ZipArchiver->addFileFromStorage()
#5 /usr/local/hestia/web/fm/backend/Controllers/DownloadController.php(130): Filegator\Services\Archiver\Adapters\ZipArchive" while reading response header from upstream, client: 172.70.247.6, server: _, request: "POST /fm/?r=/batchdownload HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "hestia.angellive.ru:2083", referrer: "https://hestia.angellive.ru:2083/fm/"
2023/09/15 17:45:18 [error] 67321#0: *244 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught League\Flysystem\FileNotFoundException: File not found at path: web/angellive.ru/logs/angellive.ru.error.log in /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php:390
Stack trace:
#0 /usr/local/hestia/web/fm/vendor/league/flysystem/src/Filesystem.php(329): League\Flysystem\Filesystem->assertPresent()
#1 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(68): League\Flysystem\Filesystem->getSize()
#2 /usr/local/hestia/web/fm/backend/Services/Storage/Filesystem.php(128): Filegator\Services\Storage\Filesystem->isDir()
#3 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(74): Filegator\Services\Storage\Filesystem->readStream()
#4 /usr/local/hestia/web/fm/backend/Services/Archiver/Adapters/ZipArchiver.php(65): Filegator\Services\Archiver\Adapters\ZipArchiver->addFileFromStorage()
#5 /usr/local/hestia/web/fm/backend/Controllers/DownloadController.php(130): Filegator\Services\Archiver\Adapters\ZipArchiver->addDirecto" while reading response header from upstream, client: 172.70.246.147, server: _, request: "POST /fm/?r=/batchdownload HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "hestia.angellive.ru:2083", referrer: "https://hestia.angellive.ru:2083/fm/"
The error File not found at path: web/angellive.ru/logs/angellive.ru.error.log is because the file logs are symbolic links and as far as I know, the file manager doesn’t follow them
In general, I put the panel from scratch, all the same, one site still gives an error(it can be downloaded in parts, separately wp-content, then the rest), other sites can be downloaded. The db file.php is missing in all, as I understand querymonitor prevents this process until you delete it. Conclusion, make a backup copy, and take data from there. Thank you for your attention, the question can be closed.
