Update broke admin panel

Community Support
1

Hi,

I have a similar issue as:

░░ Subject: Unit process exited
░░ Defined-By: systemd
░░ Support: Enterprise open source support | Ubuntu
░░
░░ An ExecStart= process belonging to unit hestia.service has exited.
░░
░░ The process’ exit code is ‘exited’ and its exit status is 1.
Mar 25 08:41:33 org2023.chambresdhotes.org systemd[1]: hestia.service: Failed with result ‘exit-code’.
░░ Subject: Unit failed
░░ Defined-By: systemd
░░ Support: Enterprise open source support | Ubuntu
░░
░░ The unit hestia.service has entered the ‘failed’ state with result ‘exit-code’.
Mar 25 08:41:33 org2023.chambresdhotes.org systemd[1]: Failed to start LSB: starts the hestia control panel.
░░ Subject: A start job for unit hestia.service has failed
░░ Defined-By: systemd
░░ Support: Enterprise open source support | Ubuntu
░░
░░ A start job for unit hestia.service has finished with a failure.
░░
░░ The job identifier is 6943 and the job result is failed.
Mar 25 08:42:18 org2023.chambresdhotes.org systemd[1]: Starting LSB: starts the hestia control panel…
░░ Subject: A start job for unit hestia.service has begun execution
░░ Defined-By: systemd
░░ Support: Enterprise open source support | Ubuntu
░░
░░ A start job for unit hestia.service has begun execution.
░░
░░ The job identifier is 7031.
Mar 25 08:42:18 org2023.chambresdhotes.org hestia[440836]: * Starting hestia-nginx hestia-nginx
Mar 25 08:42:18 org2023.chambresdhotes.org hestia[440840]: nginx: [emerg] getpwnam(“hestiaweb”) failed in /usr/local/hestia/nginx/conf/nginx.conf:2
Mar 25 08:42:18 org2023.chambresdhotes.org systemd[1]: hestia.service: Control process exited, code=exited, status=1/FAILURE
░░ Subject: Unit process exited
░░ Defined-By: systemd
░░ Support: Enterprise open source support | Ubuntu
░░
░░ An ExecStart= process belonging to unit hestia.service has exited.
░░
░░ The process’ exit code is ‘exited’ and its exit status is 1.
Mar 25 08:42:18 org2023.chambresdhotes.org systemd[1]: hestia.service: Failed with result ‘exit-code’.
░░ Subject: Unit failed
░░ Defined-By: systemd
░░ Support: Enterprise open source support | Ubuntu
░░
░░ The unit hestia.service has entered the ‘failed’ state with result ‘exit-code’.
Mar 25 08:42:18 org2023.chambresdhotes.org systemd[1]: Failed to start LSB: starts the hestia control panel.
░░ Subject: A start job for unit hestia.service has failed
░░ Defined-By: systemd
░░ Support: Enterprise open source support | Ubuntu
░░
░░ A start job for unit hestia.service has finished with a failure.
░░
░░ The job identifier is 7031 and the job result is failed.

I don’t seem to have the hestiaweb account either

cat /etc/passwd | grep hestia
hestiamail:x:1012:1012::/home/hestiamail:/bin/sh

Not sure what else to try?

2

I’ve had a bit of luck.

apt-get install hestia

and now I get:

service hestia status
● hestia.service - LSB: starts the hestia control panel
     Loaded: loaded (/etc/init.d/hestia; generated)
     Active: active (running) since Tue 2025-03-25 09:02:44 UTC; 5min ago
       Docs: man:systemd-sysv-generator(8)
    Process: 921 ExecStart=/etc/init.d/hestia start (code=exited, status=0/SUCCESS)
      Tasks: 3 (limit: 19054)
     Memory: 22.4M
        CPU: 151ms
     CGroup: /system.slice/hestia.service
             ├─1206 "nginx: master process /usr/local/hestia/nginx/sbin/hestia-nginx"
             ├─1207 "nginx: worker process" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" ""
             └─1280 "php-fpm: master process (/usr/local/hestia/php/etc/php-fpm.conf)"

Mar 25 09:02:43 org2023.chambresdhotes.org systemd[1]: Starting LSB: starts the hestia control panel...
Mar 25 09:02:43 org2023.chambresdhotes.org hestia[921]:  * Starting hestia-nginx hestia-nginx
Mar 25 09:02:44 org2023.chambresdhotes.org hestia[921]:    ...done.
Mar 25 09:02:44 org2023.chambresdhotes.org hestia[921]:  * Starting hestia-php hestia-php
Mar 25 09:02:44 org2023.chambresdhotes.org hestia[921]:    ...done.
Mar 25 09:02:44 org2023.chambresdhotes.org systemd[1]: Started LSB: starts the hestia control panel.

Yet the admin panel doesn’t load. I don’t see it listening at all:

netstat -tulpn | grep hestia
netstat -tulpn | grep 9183

Both give nothing

3

Still can’t get the admin panel going :confused: Is it worth trying this?

4

Yes, it’s worth trying, you lose nothing.

5

Yay - that sorted it- thanks :sunglasses:

1 Like