Why i cannot active the SSL for my domain

Community Support Install & Set-Up
1

Hi all

Why can’t I activate my domain? The platform always has an error, pls support

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image1366×836 47 KB

The error "
Error: Let’s Encrypt finalize bad status 403 (ciaoitaly.vn)"

Pls support

Thanks

2

Hi @Paulnguyen574,

Could you please show the output of this command?

ls -la /home/*/conf/web/ciaoitaly.vn/
3

I m newbie so how i cant start

4

First you should access your server via ssh and then as root, execute command:

sudo ls -la /home/*/conf/web/ciaoitaly.vn/
5

You have a DNS problem: DNS Checker - DNS Check Propagation Tool