Can not login to CP anymore

Hello,

I was using hestia cp for like 2 months, but today it stopped working. I can not login to my to my Hestia cpanel anymore, after login it just going back to username input like nothing happened. If i input wrong username or password it shows it.
After trying to reinstall by using apt install hestia --reinstall and I got these errors in SSH.

PHP Warning:  Trying to access array offset on value of type null in /usr/local/hestia/web/inc/mai
n.php on line 527                                                                                 
PHP Warning:  foreach() argument must be of type array|object, null given in /usr/local/hestia/web
/inc/main.php on line 528                                                                         
PHP Warning:  Undefined array key "RELEASE_BRANCH" in /usr/local/hestia/web/inc/main.php on line 1
05                                                                                                
PHP Warning:  Undefined array key "APP_NAME" in /usr/local/hestia/web/inc/mail-wrapper.php on line
 32   

v-list-sys-config json shows this:

"config": {                                                                       
                        "WEB_SYSTEM": "apache2",                                                  
                        "WEB_RGROUPS": "www-data",
                        "WEB_PORT": "8080",
                        "WEB_SSL": "mod_ssl",
                        "WEB_SSL_PORT": "8443",
                        "WEB_BACKEND": "php-fpm",
                        "PROXY_SYSTEM": "nginx",
                        "PROXY_PORT": "80",
                        "PROXY_SSL_PORT": "443",
                        "FTP_SYSTEM": "vsftpd",
                        "MAIL_SYSTEM": "exim4",
                        "IMAP_SYSTEM": "dovecot",
                        "ANTIVIRUS_SYSTEM": "",
                        "ANTISPAM_SYSTEM": "spamassassin",
                        "DB_SYSTEM": "mysql",
                        "DNS_SYSTEM": "bind9",
                        "DNS_CLUSTER": "",
                        "DNS_CLUSTER_SYSTEM": "hestia",                                           
                        "SUPPORT_DNSSEC": "yes",                                                  
                        "STATS_SYSTEM": "awstats",
                        "BACKUP_SYSTEM": "local",
                        "CRON_SYSTEM": "cron",
                        "DISK_QUOTA": "no",
                        "FIREWALL_SYSTEM": "iptables",
                        "FIREWALL_EXTENSION": "fail2ban",
                        "FILE_MANAGER": "true",
                        "REPOSITORY": "",
                        "VERSION": "1.8.11",
                        "RELEASE_BRANCH": "release",
                        "UPGRADE_SEND_EMAIL": "true",
                        "UPGRADE_SEND_EMAIL_LOG": "false",
                        "SMTP_RELAY": "",
                        "SMTP_RELAY_HOST": "",
                        "SMTP_RELAY_PORT": "",
                        "SMTP_RELAY_USER": "",
                        "DEMO_MODE": "",
                        "THEME": "dark",
                        "LANGUAGE": "en",
                        "BACKUP_GZIP": "4",
                        "BACKUP": "/backup",
                        "BACKUP_MODE": "zstd",
                        "WEBMAIL_ALIAS": "webmail",
                        "WEBMAIL_SYSTEM": "roundcube",
                        "DB_PMA_ALIAS": "phpmyadmin",
                        "DB_PGA_ALIAS": "",
                        "LOGIN_STYLE": "default",
                        "INACTIVE_SESSION_TIMEOUT": "60",
                        "PHPMYADMIN_KEY": "",
                        "ENFORCE_SUBDOMAIN_OWNERSHIP": "yes",
                        "DEBUG_MODE": "false",
                        "API": "yes",
                        "API_SYSTEM": "1",
                        "API_ALLOWED_IP": "",
                        "UPDATE_AVAILABLE": "",
                        "PLUGIN_APP_INSTALLER": "true",
                        "PLUGIN_FILE_MANAGER": "",
                        "POLICY_SYSTEM_ENABLE_BACON": "false",
                        "POLICY_SYSTEM_PROTECTED_ADMIN": "yes",
                        "POLICY_SYSTEM_HIDE_ADMIN": "",
                        "POLICY_SYSTEM_HIDE_SERVICES": "no",
                        "POLICY_SYSTEM_PASSWORD_RESET": "no",
                        "POLICY_USER_VIEW_SUSPENDED": "no",
                        "POLICY_BACKUP_SUSPENDED_USERS": "no",                                    
                        "POLICY_USER_EDIT_DETAILS": "yes",
                        "POLICY_USER_EDIT_WEB_TEMPLATES": "yes",
                        "POLICY_USER_EDIT_DNS_TEMPLATES": "yes",
                        "POLICY_USER_DELETE_LOGS": "yes",
                        "POLICY_USER_VIEW_LOGS": "yes",
                        "POLICY_USER_CHANGE_THEME": "yes",
                        "POLICY_CSRF_STRICTNESS": "1",
                        "POLICY_SYNC_SKELETON": "yes",                                            
                        "POLICY_SYNC_ERROR_DOCUMENTS": "yes",                                     
                        "USE_SERVER_SMTP": "false",
                        "SERVER_SMTP_HOST": "",
                        "SERVER_SMTP_PORT": "",
                        "SERVER_SMTP_SECURITY": "",
                        "SERVER_SMTP_USER": "",
                        "SERVER_SMTP_PASSWD": "",
                        "SERVER_SMTP_ADDR": "[email protected]",
                        "DISABLE_IP_CHECK": "no",                                                 
                        "FROM_NAME": "",                                                          
                        "FROM_EMAIL": "",                                                         
                        "APP_NAME": "Hestia Control Panel",                                       
                        "TITLE": "{{page}} - {{hostname}} - {{appname}}",                         
                        "SUBJECT_EMAIL": "{{subject}}",                                           
                        "HIDE_DOCS": "no"                                                         
                }     

I see these errors at login page console
image

Hi @dencha,

Did you check your disk?

df -h

That kind of error "after login it just going back to username input like nothing happened." usually means that the disk is full.

Filesystem Size Used Avail Use% Mounted on
tmpfs 392M 11M 381M 3% /run
/dev/sda2 40G 7.4G 30G 20% /
tmpfs 2.0G 1.2M 2.0G 1% /dev/shm
tmpfs 5.0M 0 5.0M 0% /run/lock
tmpfs 392M 4.0K 392M 1% /run/user/0

I use only 7.1 gb / 40 gb, sadly thats not the problem :frowning:

Ok, show the output of these commands:

ls -lrta /usr/local/hestia/data/sessions/
ls -l /usr/local/hestia/web/
ls -l /usr/local/hestia/web/css/themes/

Also, try to change the admin password and try to logon again.

v-change-user-password admin 'HereTheNewPassword'
root@sls7:~# ls -lrta /usr/local/hestia/data/sessions/                                            
total 72                                                                                          
drwxr-xr-x 11 root  root  4096 Apr  7 03:51 ..
-rw-------  1 admin admin    0 Jul  7 02:18 sess_ndldhnh5c9ia8vnsn9tscd14ah                       
-rw-------  1 admin admin 2454 Jul  7 02:18 sess_acr01mf7d1jh9ljfgqnqb86opq                       
-rw-------  1 admin admin    0 Jul  7 02:19 sess_vll8vld57qoe1405d7tpidhfh1                       
-rw-------  1 admin admin 2454 Jul  7 02:19 sess_im97jki883sk4f8npket5h76jt                       
-rw-------  1 admin admin    0 Jul  7 05:15 sess_8kcd88rrk7c13iu7qtuij4v4rg                       
-rw-------  1 admin admin    0 Jul  7 05:15 sess_b8ak2ijbdi88e5nuji7d7pplho                       
-rw-------  1 admin admin 2454 Jul  7 05:15 sess_gd2r0rakr43607olgiqhnh1j5d                       
-rw-------  1 admin admin 2454 Jul  7 05:15 sess_3lo5aq0r5lc8gdlq4m792g4ett                       
-rw-------  1 admin admin 2453 Jul  8 19:34 sess_fosj8n64dshfelua14gfhlk9gu                       
-rw-------  1 admin admin    0 Jul  8 23:09 sess_e7678c0ekqlqlshsoc91mglsq9                       
-rw-------  1 admin admin 2455 Jul  8 23:09 sess_o2620hr9sbl6jfnih30pkhat32                       
-rw-------  1 admin admin    0 Jul  8 23:14 sess_o7icpv2lm07fpgjgd5l7ucjbd7                       
-rw-------  1 admin admin 2454 Jul  8 23:14 sess_heeaohm8bf3ab6f1iv906k7ffs                       
-rw-------  1 admin admin    0 Jul  8 23:55 sess_8ftid6td44ig9t4saocf32kite                       
-rw-------  1 admin admin    0 Jul  8 23:55 sess_7uhl343ajghs9s1bicalq6k4h5                       
-rw-------  1 admin admin 2454 Jul  8 23:55 sess_fmlbfc31al9mniodul302dilrt                       
-rw-------  1 admin admin 2455 Jul  8 23:55 sess_p5bb8a87t0uj4cv7f2dmn3e3fq                       
-rw-------  1 admin admin    0 Jul 10 04:42 sess_6en5q4rgr014bnjpluj3lm5mff                       
-rw-------  1 admin admin 2454 Jul 11 14:29 sess_4ei1r27b2tiq2jfmeafn622a0v                       
-rw-------  1 admin admin 2454 Jul 12 16:02 sess_nsjq1hcco0ao6p68v8os7e1v0i                       
-rw-------  1 admin admin 2727 Jul 13 02:38 sess_q4rlb65fe2aq0jp9rkf3brgnjn                       
-rw-------  1 admin admin  113 Jul 13 18:15 sess_65i8dm59oj9gg7udlpn5iv5ina                       
-rw-------  1 admin admin  113 Jul 13 18:15 sess_eov1mhcrn7teglkuqf5ucr27n4                       
-rw-------  1 admin admin  113 Jul 13 18:19 sess_u91mf8075qdc6quj2c0m13ndjm                       
drwxrwx---  2 admin admin 4096 Jul 13 18:32 .
-rw-------  1 admin admin  113 Jul 13 18:33 sess_3r66kgvs4j3r2aooukurnoegnj   
root@sls7:~# ls -l /usr/local/hestia/web/                                                         
total 140                                                                                         
drwxr-xr-x 14 root root 4096 Apr  7 03:46 add
drwxr-xr-x  2 root root 4096 Jul 13 18:11 api
drwxr-xr-x 15 root root 4096 Apr  7 03:46 bulk
drwxr-xr-x  3 root root 4096 Apr  7 03:46 copy
drwxr-xr-x  4 root root 4096 Jul 13 18:11 css
drwxr-xr-x 16 root root 4096 Apr  7 03:46 delete
drwxr-xr-x  5 root root 4096 Apr  7 03:46 download
drwxr-xr-x 13 root root 4096 Apr  7 03:46 edit
drwxr-xr-x  2 root root 4096 Jul 13 18:11 error
-rw-r--r--  1 root root 1150 Nov 27  2023 favicon.ico                                             
drwxr-xr-x  8 root root 4096 Apr  7 03:50 fm
drwxr-xr-x  3 root root 4096 Apr  7 03:46 generate
drwxr-xr-x  2 root root 4096 Jul 13 18:11 images
drwxr-xr-x  4 root root 4096 Jul 13 18:11 inc
-rw-r--r--  1 root root  105 Nov 27  2023 index.php                                               
drwxr-xr-x  5 root root 4096 Jul 13 18:11 js
drwxr-xr-x 21 root root 4096 Jul 13 18:11 list
drwxr-xr-x 42 root root 4096 Jul 13 18:11 locale
drwxr-xr-x  2 root root 4096 Jul 13 18:11 login
drwxr-xr-x  2 root root 4096 Jul 13 18:11 logout
drwxr-xr-x  3 root root 4096 Jul 13 18:11 reset
drwxr-xr-x  2 root root 4096 Jul 13 18:11 reset2fa
drwxr-xr-x  4 root root 4096 Apr  7 03:46 restart
-rw-r--r--  1 root root   25 Nov 27  2023 robots.txt                                              
drwxr-xr-x 10 root root 4096 Apr  7 03:51 rrd
drwxr-xr-x  4 root root 4096 Apr  7 03:46 schedule
drwxr-xr-x  2 root root 4096 Jul 13 18:11 search
drwxr-xr-x  4 root root 4096 Jul 13 18:11 src
drwxr-xr-x  3 root root 4096 Apr  7 03:46 start
drwxr-xr-x  3 root root 4096 Apr  7 03:46 stop
drwxr-xr-x  9 root root 4096 Apr  7 03:46 suspend
drwxr-xr-x  4 root root 4096 Jul 13 18:11 templates
drwxr-xr-x  9 root root 4096 Apr  7 03:46 unsuspend
drwxr-xr-x  3 root root 4096 Apr  7 03:46 update
drwxr-xr-x  2 root root 4096 Jul 13 18:11 webfonts```

root@sls7:~# ls -l /usr/local/hestia/web/css/themes/
total 380
-rw-r–r-- 1 root root 9585 Nov 27 2023 dark.min.css
-rw-r–r-- 1 root root 16927 Nov 27 2023 dark.min.css.map
-rw-r–r-- 1 root root 117738 Nov 27 2023 default.min.css
-rw-r–r-- 1 root root 202848 Nov 27 2023 default.min.css.map
-rw-r–r-- 1 root root 1647 Nov 27 2023 flat.min.css
-rw-r–r-- 1 root root 4241 Nov 27 2023 flat.min.css.map
-rw-r–r-- 1 root root 4593 Nov 27 2023 vestia.min.css
-rw-r–r-- 1 root root 8754 Nov 27 2023 vestia.min.css.map


Changed the password, and still the same.  (

Ok, seems the problem is in the config file.

Show the entire output of these 2 commands:

cat -A /usr/local/hestia/conf/hestia.conf
v-list-sys-config json | cat -A
root@sls7:~# cat -A /usr/local/hestia/conf/hestia.conf                                            
ANTISPAM_SYSTEM='spamassassin'$                                                                   
API_ALLOWED_IP=''$                                                                                
API_SYSTEM='1'$                                                                                   
API='yes'$                                                                                        
APP_NAME='Hestia Control Panel'$                                                                  
BACKEND_PORT='8083'$                                                                              
BACKUP_GZIP='4'$                                                                                  
BACKUP_MODE='zstd'$                                                                               
BACKUP_SYSTEM='local'$                                                                            
CRON_SYSTEM='cron'$                                                                               
DB_PMA_ALIAS='phpmyadmin'$                                                                        
DB_SYSTEM='mysql'$                                                                                
DEBUG_MODE='false'$                                                                               
DISABLE_IP_CHECK='no'$                                                                            
DISK_QUOTA='no'$                                                                                  
DNS_CLUSTER_SYSTEM='hestia'$                                                                      
DNS_SYSTEM='bind9'$                                                                               
DOMAINDIR_WRITABLE='no'$                                                                          
ENFORCE_SUBDOMAIN_OWNERSHIP='yes'$                                                                
FILE_MANAGER='true'$                                                                              
FIREWALL_EXTENSION='fail2ban'$                                                                    
FIREWALL_SYSTEM='iptables'$                                                                       
FROM_EMAIL=''$                                                                                    
FROM_NAME=''$                                                                                     
FTP_SYSTEM='vsftpd'$                                                                              
HIDE_DOCS='no'$                                                                                   
IMAP_SYSTEM='dovecot'$                                                                            
INACTIVE_SESSION_TIMEOUT='60'$                                                                    
LANGUAGE='en'$                                                                                    
LOGIN_STYLE='default'$                                                                            
MAIL_SYSTEM='exim4'$                                                                              
PHPMYADMIN_KEY=''$                                                                                
PLUGIN_APP_INSTALLER='true'$                                                                      
POLICY_BACKUP_SUSPENDED_USERS='no'$                                                               
POLICY_CSRF_STRICTNESS='1'$                                                                       
POLICY_SYNC_ERROR_DOCUMENTS='yes'$                                                                
POLICY_SYNC_SKELETON='yes'$                                                                       
POLICY_SYSTEM_ENABLE_BACON='false'$                                                               
POLICY_SYSTEM_HIDE_SERVICES='no'$                                                                 
POLICY_SYSTEM_PASSWORD_RESET='no'$                                                                
POLICY_SYSTEM_PROTECTED_ADMIN='yes'$                                                              
POLICY_USER_CHANGE_THEME='yes'$                                                                   
POLICY_USER_DELETE_LOGS='yes'$                                                                    
POLICY_USER_EDIT_DETAILS='yes'$                                                                   
POLICY_USER_EDIT_DNS_TEMPLATES='yes'$                                                             
POLICY_USER_EDIT_WEB_TEMPLATES='yes'$                                                             
POLICY_USER_VIEW_LOGS='yes'$                                                                      
POLICY_USER_VIEW_SUSPENDED='no'$                                                                  
PROXY_PORT='80'$                                                                                  
PROXY_SSL_PORT='443'$                                                                             
PROXY_SYSTEM='nginx'$                                                                             
RELEASE_BRANCH='release'$                                                                         
SERVER_SMTP_ADDR='[email protected]'$                                                              
SERVER_SMTP_HOST=''$                                                                              
SERVER_SMTP_PASSWD=''$                                                                            
SERVER_SMTP_PORT=''$                                                                              
SERVER_SMTP_SECURITY=''$                                                                          
SERVER_SMTP_USER=''$                                                                              
STATS_SYSTEM='awstats'$                                                                           
SUBJECT_EMAIL='{{subject}}'$                                                                      
THEME='dark'$                                                                                     
TITLE='{{page}} - {{hostname}} - {{appname}}'$                                                    
UPDATE_HOSTNAME_SSL='yes'$                                                                        
UPGRADE_SEND_EMAIL_LOG='false'$                                                                   
UPGRADE_SEND_EMAIL='true'$                                                                        
USE_SERVER_SMTP='false'$                                                                          
VERSION='1.8.11'$                                                                                 
WEB_BACKEND='php-fpm'$                                                                            
WEBMAIL_ALIAS='webmail'$                                                                          
WEBMAIL_SYSTEM='roundcube'$                                                                       
WEB_PORT='8080'$                                                                                  
WEB_RGROUPS='www-data'$                                                                           
WEB_SSL='mod_ssl'$                                                                                
WEB_SSL_PORT='8443'$                                                                              
WEB_SYSTEM='apache2'$

root@sls7:~# v-list-sys-config json | cat -A                                                      
{$                                                                                                
^I^I"config": {$                                                                                  
^I^I^I"WEB_SYSTEM": "apache2",$                                                                   
^I    ^I^I"WEB_RGROUPS": "www-data",$                                                             
^I    ^I^I"WEB_PORT": "8080",$                                                                    
^I    ^I^I"WEB_SSL": "mod_ssl",$                                                                  
^I    ^I^I"WEB_SSL_PORT": "8443",$                                                                
^I    ^I^I"WEB_BACKEND": "php-fpm",$                                                              
^I    ^I^I"PROXY_SYSTEM": "nginx",$                                                               
^I    ^I^I"PROXY_PORT": "80",$                                                                    
^I    ^I^I"PROXY_SSL_PORT": "443",$                                                               
^I    ^I^I"FTP_SYSTEM": "vsftpd",$                                                                
^I    ^I^I"MAIL_SYSTEM": "exim4",$                                                                
^I    ^I^I"IMAP_SYSTEM": "dovecot",$                                                              
^I    ^I^I"ANTIVIRUS_SYSTEM": "",$                                                                
^I    ^I^I"ANTISPAM_SYSTEM": "spamassassin",$                                                     
^I    ^I^I"DB_SYSTEM": "mysql",$                                                                  
^I    ^I^I"DNS_SYSTEM": "bind9",$                                                                 
^I    ^I^I"DNS_CLUSTER": "",$                                                                     
^I^I^I"DNS_CLUSTER_SYSTEM": "hestia",$                                                            
^I^I^I"SUPPORT_DNSSEC": "yes",$                                                                   
^I    ^I^I"STATS_SYSTEM": "awstats",$                                                             
^I    ^I^I"BACKUP_SYSTEM": "local",$                                                              
^I    ^I^I"CRON_SYSTEM": "cron",$                                                                 
^I    ^I^I"DISK_QUOTA": "no",$                                                                    
^I    ^I^I"FIREWALL_SYSTEM": "iptables",$                                                         
^I    ^I^I"FIREWALL_EXTENSION": "fail2ban",$                                                      
^I    ^I^I"FILE_MANAGER": "true",$                                                                
^I    ^I^I"REPOSITORY": "",$                                                                      
^I    ^I^I"VERSION": "1.8.11",$                                                                   
^I    ^I^I"RELEASE_BRANCH": "release",$                                                           
^I    ^I^I"UPGRADE_SEND_EMAIL": "true",$                                                          
^I    ^I^I"UPGRADE_SEND_EMAIL_LOG": "false",$                                                     
^I    ^I^I"SMTP_RELAY": "",$                                                                      
^I    ^I^I"SMTP_RELAY_HOST": "",$                                                                 
^I    ^I^I"SMTP_RELAY_PORT": "",$                                                                 
^I    ^I^I"SMTP_RELAY_USER": "",$                                                                 
^I    ^I^I"DEMO_MODE": "",$                                                                       
^I    ^I^I"THEME": "dark",$                                                                       
^I    ^I^I"LANGUAGE": "en",$                                                                      
^I    ^I^I"BACKUP_GZIP": "4",$                                                                    
^I    ^I^I"BACKUP": "/backup",$                                                                   
^I    ^I^I"BACKUP_MODE": "zstd",$                                                                 
^I    ^I^I"WEBMAIL_ALIAS": "webmail",$                                                            
^I    ^I^I"WEBMAIL_SYSTEM": "roundcube",$                                                         
^I    ^I^I"DB_PMA_ALIAS": "phpmyadmin",$                                                          
^I    ^I^I"DB_PGA_ALIAS": "",$                                                                    
^I    ^I^I"LOGIN_STYLE": "default",$                                                              
^I    ^I^I"INACTIVE_SESSION_TIMEOUT": "60",$                                                      
^I    ^I^I"PHPMYADMIN_KEY": "",$                                                                  
^I    ^I^I"ENFORCE_SUBDOMAIN_OWNERSHIP": "yes",$                                                  
^I    ^I^I"DEBUG_MODE": "false",$                                                                 
^I    ^I^I"API": "yes",$                                                                          
^I    ^I^I"API_SYSTEM": "1",$                                                                     
^I    ^I^I"API_ALLOWED_IP": "",$                                                                  
^I    ^I^I"UPDATE_AVAILABLE": "",$                                                                
^I    ^I^I"PLUGIN_APP_INSTALLER": "true",$                                                        
^I    ^I^I"PLUGIN_FILE_MANAGER": "",$                                                             
^I    ^I^I"POLICY_SYSTEM_ENABLE_BACON": "false",$                                                 
^I    ^I^I"POLICY_SYSTEM_PROTECTED_ADMIN": "yes",$                                                
^I    ^I^I"POLICY_SYSTEM_HIDE_ADMIN": "",$                                                        
^I    ^I^I"POLICY_SYSTEM_HIDE_SERVICES": "no",$                                                   
^I    ^I^I"POLICY_SYSTEM_PASSWORD_RESET": "no",$                                                  
^I    ^I^I"POLICY_USER_VIEW_SUSPENDED": "no",$                                                    
^I^I^I"POLICY_BACKUP_SUSPENDED_USERS": "no",$                                                     
^I    ^I^I"POLICY_USER_EDIT_DETAILS": "yes",$                                                     
^I    ^I^I"POLICY_USER_EDIT_WEB_TEMPLATES": "yes",$                                               
^I    ^I^I"POLICY_USER_EDIT_DNS_TEMPLATES": "yes",$                                               
^I    ^I^I"POLICY_USER_DELETE_LOGS": "yes",$                                                      
^I    ^I^I"POLICY_USER_VIEW_LOGS": "yes",$                                                        
^I    ^I^I"POLICY_USER_CHANGE_THEME": "yes",$                                                     
^I    ^I^I"POLICY_CSRF_STRICTNESS": "1",$                                                         
^I^I^I"POLICY_SYNC_SKELETON": "yes",$                                                             
^I^I^I"POLICY_SYNC_ERROR_DOCUMENTS": "yes",$                                                      
^I    ^I^I"USE_SERVER_SMTP": "false",$                                                            
^I    ^I^I"SERVER_SMTP_HOST": "",$                                                                
^I    ^I^I"SERVER_SMTP_PORT": "",$                                                                
^I    ^I^I"SERVER_SMTP_SECURITY": "",$                                                            
^I    ^I^I"SERVER_SMTP_USER": "",$                                                                
^I    ^I^I"SERVER_SMTP_PASSWD": "",$                                                              
^I    ^I^I"SERVER_SMTP_ADDR": "[email protected]",$                                                
^I^I^I"DISABLE_IP_CHECK": "no",$                                                                  
^I^I^I"FROM_NAME": "",$                                                                           
^I^I^I"FROM_EMAIL": "",$                                                                          
^I^I^I"APP_NAME": "Hestia Control Panel",$                                                        
^I^I^I"TITLE": "{{page}} - {{hostname}} - {{appname}}",$                                          
^I^I^I"SUBJECT_EMAIL": "{{subject}}",$                                                            
^I^I^I"HIDE_DOCS": "no"$                                                                          
^I^I}$                                                                                            
^I}$

I can’t see any obvious error in the conf but Hestia can’t load it, show the output of this command:

namei -mo /usr/local/hestia/conf/hestia.conf
root@sls7:~# namei -mo /usr/local/hestia/conf/hestia.conf                                         
f: /usr/local/hestia/conf/hestia.conf                                                             
 drwxr-xr-x root root /                                                                           
 drwxr-xr-x root root usr                                                                         
 drwxr-xr-x root root local                                                                       
 drwxr-xr-x root root hestia                                                                      
 drwxr-x--- root root conf                                                                        
 -rw-r--r-- root root hestia.conf   

All ok. So, I don’t know what’s going on…

Also i can not login to my roundcube mail and getting these errors:
roundcube connection to storage server failed
And tail /var/log/dovecot.log show this

root@sls7:~# tail /var/log/dovecot.log                                                            
Jul 13 19:32:50 imap-login: Error: Failed to initialize SSL server context: Can't load SSL certifi
cate (ssl_cert setting): error:0A00008B:SSL routines::unknown command: section=system_default, cmd
=system_default, arg=hestia_openssl_sect: user=<>, rip=78.63.113.30, lip=80.209.229.166, session=<
AUQAjCMdDMdOP3Ee>                                                                                 

Maybe both problems come from same reason?

Did the server crash or shut down abruptly?

Try to reboot the server.

I`ve tried but nothing changed :frowning: I think only left OS reinstall… Is it possible to somehow save my emails and letters ? Or download them so I can backup later

Can you share /etc/sudoers.d/admin/

root@sls7:~# bash /etc/sudoers.d/admin/ >

bash: /etc/sudoers.d/admin/: Not a directory

Sorry /etc/sudoers.d/admin

# Created by hestia installer                                                                     
Defaults env_keep="VESTA"                                                                         
Defaults env_keep+="HESTIA"                                                                       
Defaults:admin !syslog                                                                            
Defaults:admin !requiretty                                                                        
Defaults:root !requiretty                                                                         
                                                                                                  
# sudo is limited to hestia scripts                                                               
admin   ALL=NOPASSWD:/usr/local/vesta/bin/*                                                       
admin   ALL=NOPASSWD:/usr/local/hestia/bin/*

That should be fine

You should have your backups inside /backup/ dir, just in case, create new backups for all your users:

v-backup-users

Note: You will see no output and could take a while to finish

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I did it, how I can find and download that backup without Hestia COntrol panel? So I can restore later. Because I cant find it in server files from ftp. I am just a learning and building website for myself, so sorry if i ask stupid questions. :slight_smile: