Hello guys.
Forgive me if this is a common doubt in the installations (I have searched for 30 minutes and I have not seen about this), but I can’t find what is happening.
Previously I did according to the instructions and had no problems, however, with this server I have tried several times and I do not know what happens.
SYSTEM: VPS with 2 cores and 4Gb of ram and 20Gb of space. Ubuntu 22.04
I ran the following installation (hidden obviously password):
bash hst-install.sh --lang en --hostname cp2.inquba.es --email [email protected] --password anypassword --multiphp yes --force
everything went fine and I received email that I installed hestiacp.
From my ISP provider I redirected the subdomain to the VPS IP (months ago).
In the VPS I configured the domain for the secondary dns
If I enter the ip [http://92.222.93.31 it opens, or cp2.inquba.es; but if I try to open http://92.222.93.31:8083 or http://cp2.inquba.es:8083 it redirects to https:// and as I doubt that any certificate has been installed on a fresh installation, it stays processing and does not open the page.
I don’t know if there is a problem with ssl (not seems because can open https://cp2.inquba.es/ with ssl) or with the port or what is the problem, what could be happening?
Yeah, I know, when I talk about hosting I don’t mean shared hosting but your hosting company, in this case seems it is OVH. Check in your VPS control panel whether there is any active firewall.
Just to be sure, show the entire output of this command (as root):
Then it is time to open a ticket with OVH and ask why with this particular VPS that port is closed and ask them to open it because I don’t have a firewall tool on their VPS.
Finally, this was the solution. For some reason I could not find the access to that firewall that appears in that manual, but after opening the ticket with OVH, they themselves suggested me the same answer or solution and voila: the options menu allowed me to configure that instead of appearing “contract product” as it happened to me days before. But yes, that was the answer.