Domain exist when trying to add it via bin file or web cms

Hello, can someone advice what should I check

I receive domain exist error when trying to add domain

But this domain do not exist.

Disable Enforce subdomain ownership in system settings

https://forum.hestiacp.com/search?q=domain%20exist

https://forum.hestiacp.com/t/unable-to-create-subdomain-with-existing-domain/7205/3

i am trying

v-delete-web-domain-allow-users user domain.com

but still have error domain.com does not exist

I am not creating subdomain

ok. i found that this domain is created under another user somehow.