IP keeps getting Banned even though its whitelisted

[johnny]

Hello I White listed an IP in the UI by adding a rule and choosing
Action:allow
Protocol: TCP
Port: 1-1024
IP Address: 33.44.56.33
Service (Optional): I put the clients name here

even though I have this sometimes it shows up in the banned IP list and no one can login to their mail at that location.

Am I doing this right? thanks

PS: The IP is fake

[jlguerrero]

You are doing it wrong.

You have to whitelist the ip in fail2ban otherwise fail2ban will insert a rule with higher priority than your whitelist in iptables.

Fail2ban whitelist

My smtp server bans my webservers because of fail2ban. Webserver hosting WordPress → Conects via SMTP → Mail server (Hestia) → Send emails When a website has a misconfigured plugin, during test or at any point, the whole server gets banned. And no other Website can send emails. I would like to whitelist my webservers in my Mail server to prevent this from happening. This is what I tried /etc/fail2ban/jail.local [default] ignoreip = 195.114.211.xxx 5.56.63.xxx 5.56.62.xxx 185.37.226.xxx 5…

[johnny]

Hi @jlguerrero That worked wonders! thanks so much, I can’t believe I was doing it wrong for so long and all I had to do was edit /etc/fail2ban/jail.local add [DEFAULT] at the top then on the second line add ignoreip = 44.33.44.22 Save it. Restart fail2ban and it just worked!!! =]