Unable to add email accounts on outlook client

Community Support Mail
1

Hi,

I have installed Hestia control panel everything seems to work fine, but I have only one issue when i tried to add my email account on any client like outlook or Gmail it doesn’t allow me and gives me error couldn’t open connection to the server i have checked all the ports and security types but same problem persist so it is requested you to please help me to solve this issue.

2

Check if you have been banned by fail2ban

3

Using Cloudlare?

1 Like
4

I have checked i am not banned by fail2ban.

5

no not using Cloud flare.

6

sorry bro i have checked again and im banned by fail2Ban :face_with_open_eyes_and_hand_over_mouth:

2 Likes
7

When a new client migrates to my email server, and configures several outlooks, the whole office will be banned for sure.

Try to whitelist the office IP in fail2ban first.

8

Yes thanks I have whitelisted my office IP. :v: