Why can't I edit, delete, add, or upload any files in the file manager?

stc2020 · June 16, 2025, 10:24pm

hi.
Why can’t I edit, delete, add, or upload any files in the file manager? Please help me solve this problem.
Please watch the video to see what I mean.

sahsanu · June 16, 2025, 11:02pm

Hi @stc2020

Check the log /var/log/hestia/nginx-error.log

stc2020 · June 16, 2025, 11:14pm

hi.
This is what it looks like to me after I did what you told me.

root@cp:~# /var/log/hestia/nginx-error.log
-bash: /var/log/hestia/nginx-error.log: Permission denied

sahsanu · June 16, 2025, 11:42pm

You are trying to execute a log file. I only said that you should check it, using tail, cat, etc.

Try to reproduce the issue in file manager and just after that:

tail -n30 /var/log/hestia/nginx-error.log

stc2020 · June 16, 2025, 11:46pm

[quote="stc2020, post:3, topic:19283"]
[quote="sahsanu, post:2, topic:19283"]
/var/log/hestia/nginx-error.log
[/quote]
[/quote]

=============================
Welcome!

This server is hosted by Contabo. If you have any questions or need help,
please don't hesitate to contact us at [email protected].

Last login: Tue Jun 17 01:10:44 2025 from 188.240.115.124
root@cp:~# /var/log/hestia/nginx-error.log
-bash: /var/log/hestia/nginx-error.log: Permission denied
root@cp:~#
root@cp:~# tail -n30 /var/log/hestia/nginx-error.log
2025/06/17 01:07:50 [error] 1243#0: *445 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "POST /fm/?r=/changedir HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:07:52 [error] 1243#0: *445 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "POST /fm/?r=/changedir HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:07:56 [error] 1243#0: *445 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "POST /fm/?r=/zipitems HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:07:57 [error] 1243#0: *445 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "POST /fm/?r=/getdir HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:09:31 [error] 1243#0: *445 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "POST /fm/?r=/changedir HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:09:35 [error] 1243#0: *445 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "POST /fm/?r=/changedir HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:09:37 [error] 1243#0: *445 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "POST /fm/?r=/changedir HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:09:41 [error] 1243#0: *445 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "POST /fm/?r=/zipitems HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:09:42 [error] 1243#0: *445 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "POST /fm/?r=/getdir HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:17:01 [error] 1243#0: *469 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "GET /fm/ HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/edit/user/?user=admin&token=04d9b70e9702352ee7cbd4de77db6268"
2025/06/17 01:17:02 [error] 1243#0: *469 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "GET /fm/?r=/getconfig HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:17:02 [error] 1243#0: *469 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "GET /fm/?r=/getuser HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:17:04 [error] 1243#0: *469 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "POST /fm/?r=/getdir HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:17:09 [error] 1243#0: *469 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "POST /fm/?r=/zipitems HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:17:09 [error] 1243#0: *469 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "POST /fm/?r=/getdir HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:19:30 [error] 1243#0: *481 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "POST /fm/?r=/changedir HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:19:31 [error] 1243#0: *481 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "GET /fm/?r=/getuser HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:32:24 [error] 1243#0: *497 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "GET /fm/ HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/edit/user/?user=admin&token=04d9b70e9702352ee7cbd4de77db6268"
2025/06/17 01:32:25 [error] 1243#0: *497 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "GET /fm/?r=/getconfig HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:32:26 [error] 1243#0: *497 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "GET /fm/?r=/getuser HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:32:27 [error] 1243#0: *497 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "POST /fm/?r=/getdir HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:32:37 [error] 1243#0: *497 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "POST /fm/?r=/zipitems HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:32:38 [error] 1243#0: *497 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "POST /fm/?r=/getdir HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:33:15 [error] 1243#0: *497 FastCGI sent in stderr: "PHP message: PHP Warning:  Undefined array key "v_nginx_cache_duration" in /usr/local/hestia/web/edit/web/index.php on line 352" while reading response header from upstream, client: 188.240.115.124, server: _, request: "POST /edit/web/?domain=apaksirror.site&token=05345b3c26a07546c28daeb6b1cb6652 HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/edit/web/?domain=apaksirror.site&token=05345b3c26a07546c28daeb6b1cb6652"
2025/06/17 01:33:24 [error] 1243#0: *497 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "GET /fm/ HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/edit/user/?user=admin&token=04d9b70e9702352ee7cbd4de77db6268"
2025/06/17 01:33:25 [error] 1243#0: *497 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "GET /fm/?r=/getconfig HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:33:25 [error] 1243#0: *497 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "GET /fm/?r=/getuser HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:33:26 [error] 1243#0: *497 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "POST /fm/?r=/getdir HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:33:31 [error] 1243#0: *497 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "POST /fm/?r=/zipitems HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
2025/06/17 01:33:31 [error] 1243#0: *497 FastCGI sent in stderr: "PHP message: PHP Warning:  ini_set(): Session ini settings cannot be changed when a session is active in /usr/local/hestia/web/fm/vendor/symfony/http-foundation/Session/Storage/Handler/NativeFileSessionHandler.php on line 53" while reading response header from upstream, client: 188.240.115.124, server: _, request: "POST /fm/?r=/getdir HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "cp.haraj-sooq.store:8083", referrer: "https://cp.haraj-sooq.store:8083/fm/"
root@cp:~#

stc2020 · June 16, 2025, 11:50pm

root@cp:~# etc -n30 /var/log/hestia/nginx-error.log
Command 'etc' not found, did you mean:
  command 'rtc' from deb nvram-wakeup (1.1-4build1)
  command 'etr' from deb extremetuxracer (0.8.1-1)
  command 'etcd' from deb etcd-server (3.3.25+dfsg-7ubuntu0.22.04.1)
  command 'htc' from deb httptunnel (3.3+dfsg-4)
  command 'eta' from deb eta (1.0.1-1)
  command 'tc' from deb iproute2 (5.15.0-1ubuntu2)
  command 'etm' from deb etm (3.2.30-1.1)
  command 'atc' from deb bsdgames (2.17-29)
  command 'dtc' from deb device-tree-compiler (1.6.1-1)
  command 'etw' from deb etw (3.6+svn162-6)
Try: apt install <deb name>
root@cp:~#

sahsanu · June 16, 2025, 11:53pm

I see no problem in that log, the session lines are normal.

Why are you trying to execute that command?

stc2020 · June 16, 2025, 11:56pm

So how can I solve this problem? I don’t know what to do to solve this problem.

sahsanu · June 17, 2025, 12:00am

If I see no error I don’t how to solve it.

Show the output of these commands (replace YourUser and YourDomain with the actual data):

ls -la /home/YourUser/.ssh/
namei -l /home/YourUser/web/YourDomain/public_html/index.html 
getfacl /home/YourUser/

stc2020 · June 17, 2025, 12:10am

Last login: Tue Jun 17 01:44:43 2025 from 188.240.115.124
root@cp:~# v-rebuild-webdomains user
v-rebuild-webdomains: command not found
root@cp:~# v-rebuild-apksirror.site user
v-rebuild-apksirror.site: command not found
root@cp:~# ls -la /home/apksirror.site/.ssh/
ls: cannot access ‘/home/apksirror.site/.ssh/’: No such file or directory
root@cp:~# namei -l /home/apksirror.site/web/YourDomain/public_html/index.html
f: /home/apksirror.site/web/YourDomain/public_html/index.html
drwxr-xr-x root root /
drwxr-xr-x root root home
apksirror.site - No such file or directory
root@cp:~# getfacl /home/apksirror.site/
getfacl: /home/apksirror.site/: No such file or directory
root@cp:~# ^C
root@cp:~# namei -l /home/apksirror.site/web/apksirror.site/public_html/index.html
f: /home/apksirror.site/web/apksirror.site/public_html/index.html
drwxr-xr-x root root /
drwxr-xr-x root root home
apksirror.site - No such file or directory
root@cp:~#

sahsanu · June 17, 2025, 12:14am

Are you sure your user is apksirror.site?

ls -l /home/

stc2020 · June 17, 2025, 12:22am

When I created a new username it worked fine I was able to upload and edit files.
But in the basic supervisor is not accepted. Why is that?

sahsanu · June 17, 2025, 12:23am

That’s because…

stc2020 · June 17, 2025, 12:28am

Why do you think it is not accepted as the primary username? Is there something wrong with that?

sahsanu · June 17, 2025, 12:35am

Hestia doesn’t support user names with a dot.

❯ v-add-user 'apksirror.site' 'Password0!' [email protected]
Error: invalid user format :: apksirror.site

And because the commands can’t show the path with that user.