I contacted the hosting company and they said the server is working but they cannot help as the hosting is customized (Hestiacp) unlike cpanel.
But i cannot even login to hestiacp login
Please be sure you’ve noticed the following post: Read This First: Important Notes for Running HestiaCP Safely
If you’ve setup the server on your own, you’ll need to find a sysadmin which is willing to help you out. But this is out of the expected range of this forum.